Electricity and Water Service Disconnection Request

This service is provided by the Electricity and Water Authority to Individuals, Businesses, and Governmental Entities requesting to disconnect the electricity and water services due to relocation or any other reason.

group_work   Available Channels

Contact Information

eKiosks

Mobile Applications

Service Location

   Service Terms

  • Financial Information:
All overdue payments must settled
  • Target User Group:
  • Business , Government , Individuals ,

   Required Documents

  1. Electricity and Water Service Disconnection Form or an official letter from the applicant regarding the same request
  2. Customer account number
  3. Service address
  4. Customer’s name
  5. Identity Card or Commercial Registration
  6. State the required date to disconnect the service
  7. Mobile number
  8. Email address
  9. Another mailing address for the final bill

   Important notes

  • Others:
Should have an active account number in the Electricity and Water Authority

   Payment

  • Payment Methods:
  • Bank Transfer , Cash , Credit Card , Cheque , Debit Card ,