Kingdom of Bahrain - eGovernment Portal

Maintenance Request for Government Building

It is a service provided by the Building Maintenance Directorate at the Ministry of Works through which the Ministry seeks to provide the best services with sufficient speed and quality required, as this service is designed to facilitate the mechanism for submitting maintenance requests by representatives / specialists in ministries and government entities.

Ministries and government entities which the maintenance work of their owned buildings fall under the responsibility of the Building Maintenance Directorate in Ministry of Works can take advantage of this service to send and follow up the maintenance requests.

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Available Channels

Availability:

Availability:

Availability:

Availability:
24/7

View Service Process

Activity Owner

Activity Description

Applicant

Filling the maintenance work request information and send it to Ministry of Works along with the required documents and information through E-Service

Ministry of Works

Receive the maintenance work requests

Ministry of Works

Review the application to ensure that the requested work is within the scope of the Ministry. In case the request was out of the maintenance scope, an official rejection reply will be sent stating the rejection reasons.

Ministry of Works

If the application is not clear or the required and supporting documents are not attached, coordination will be made with the applicant to send the required information or documents

Ministry of Works

After completing the request review process, the request is classified into emergency, urgent or regular, accordingly the site to be visited by the concerned section then the applicant is informed of the date of maintenance work

Applicant

Sign the Scope adequacy form for urgent and regular requests and send it to representatives of the Ministry of Works.

Service Terms

Target User Group:
Government ,

Required Documents

Fill the Maintenance Work Request
Attach Photos for the required works
Attach drawings to the site
Any other attachments supporting the request

Important notes

Others:

Governmental buildings owned by the government of the Kingdom of Bahrain and belonging to government agencies registered under the umbrella of the Building Maintenance Department, according to the prior agreement with the Ministry of Finance and National Economy and included in the maintenance lists