Service Directory

New Requests for Electricity Service (Low Voltage)

Requesting to be provided with electricity services, the installation of new electricity service connections, and the installation of meters

Service Conditions

Pay all the outstanding balance on the customer if any

Required Attachments

Electricity supply application form
Power condition requirements for building permits
Building permit from the municipality
Copy of the title deed
Copy of the aerial map
Copy of the survey certificate
Copy of the address card
Details of the required electrical power loads
Confirmation of the power supply loads form from the main developer for private main projects

Legal Regulations

Resolution No. 13 of 2006 related to the regulations of charges for the delivery of electricity and water services.
Decree No. 2 of 2010 on the electrical wiring system

Fees

Depends on the project

Process Time

45 Working Days

Service Provider

Electricity and Water Authority

Service Processes

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Contact EWA’s contact center on 17515555
Select “Apply technical services request”

Book an appointment for “Technical Services” via the appointment booking app Skiplino or via EWA’s website
Proceed to the selected customer service center

Service Centers Locations

Service Centre

Customer Services Center – Zayed Town

Southern Zayed Town

Service Centre

Customer Services Center – Muharraq

Muharraq Seef Mall - Muharraq

Contact Channels

Contact Number

17515555

Working Hours 24/7

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