Service Directory

New Requests for Electricity Service (Low Voltage)

Requesting to be provided with electricity services, the installation of new electricity service connections, and the installation of meters

Service Conditions

  • Pay all the outstanding balance on the customer if any

Required Attachments

  • Electricity supply application form
  • Power condition requirements for building permits
  • Building permit from the municipality
  • Copy of the title deed
  • Copy of the aerial map
  • Copy of the survey certificate
  • Copy of the address card
  • Details of the required electrical power loads
  • Confirmation of the power supply loads form from the main developer for private main projects

Legal Regulations

  • Resolution No. 13 of 2006 related to the regulations of charges for the delivery of electricity and water services.
  • Decree No. 2 of 2010 on the electrical wiring system

Fees

  • Depends on the project : -

Process Time

  • 45 Working Days

Service Provider

Electricity and Water Authority

Service Processes

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  • Contact EWA’s contact center on 17515555
  • Select “Apply technical services request”

  • Book an appointment for “Technical Services” via the appointment booking app Skiplino or via EWA’s website
  • Proceed to the selected customer service center

Service Centers Locations

Service Centre

Customer Services Center – Zayed Town

Governorate

Southern

Address

Zayed Town

Service Centre

Customer Services Center – Muharraq

Governorate

Muharraq

Address

Seef Mall - Muharraq

Contact Channels

Contact Number

17515555

Working Hours

24/7
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