Service Directory

Requesting a technical service (Relocation of an electrical substation)

Relocation of an electrical substation

Required Attachments

  • Electricity Technical Services Request form
  • A copy of the ID Card reader printout, or a two-sided copy of the ID Card
  • Copy of the title deed
  • Copy of the aerial map
  • Copy of the survey certificate
  • For tenants, a copy of lease agreement and a No Objection Letter from the landlord

Legal Regulations

  • Resolution No. 13 of 2006 related to the regulations of charges for the delivery of electricity and water services.
  • Decree No. 2 of 2010 on the electrical wiring system

Fees

  • Actual cost

Process Time

  • 100 Working Days

Service Provider

Electricity and Water Authority

Service Processes

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  • Contact EWA’s contact center on 17515555
  • Select “Apply technical services request”

  • Book an appointment for “Technical Services” via the appointment booking app Skiplino or via EWA’s website
  • Proceed to the selected customer service center

Service Centers Locations

Service Centre
Customer Services Center – Zayed Town

Southern Zayed Town

Service Centre
Customer Services Center – Muharraq

Muharraq Seef Mall - Muharraq

Contact Channels

Contact Number

17515555

Working Hours 24/7

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